Solutions

Network Managed Services




 
Play it smart with iNSIGHTbyKarpel a set of comprehensive IT management services at a predictable and affordable monthly cost. iNSIGHTbyKarpel provides top class IT services and a sophisticated set of IT management tools currently only available to Fortune 1000 companies. You get all of this without a huge up-front investment or committing to long-term contracts. In contrary, you get minimal startup time. Our technology allows us to proactively fix issues before they turn into problems and instantaneously attend to a problem before it becomes a disaster. Experience a higher level of experience with iNSIGHT. Given the fact that we charge a predictable monthly cost, we profit when our customers have less problems rather than more. Rely on us!

What we offer


Broadly speaking, we manage everything related to your desktops, networks, and servers. iNSIGHTbyKarpel does specialized database monitoring, email protection and management, network management, server maintenance, desktop support, performance monitoring, patching, anti-virus updates, software deployments, and much more. We have teams of certified engineers and technicians delivering high levels of IT support from our Network Operations Center from 7AM to 6PM.
iNSIGHT
Total Desktop Care

  • Antivirus Management
  • Spyware Management
  • Temporary File/Internet Debris Removal
  • Patch Management
  • Service Tickets
  • On-Site Monthly Review
  • 7AM to 6PM Help Desk
$25/month per workstation
Remote Server Care

  • SAAZ Technology Platform
  • 24/7 Monitoring and Troubleshooting
    (best effort basis)
  • Antivirus Monitoring
  • Backup Monitoring
  • Patch Management
  • Service Pack Installation
  • Early Warning and Preventive Alerts
$175/month per server

TOTAL DESKTOP CARE- This is a preventive maintenance service for desktops designed to proactively and regimentally maintain the most troublesome areas of desktop management such as virus problems, spyware issues, and patching. It is performed as an unobtrusive background service. Also included are unlimited service tickets for troubleshooting problems related to desktops. These service tickets are worked on by the engineers at our network operations center.

REMOTE SERVER CARE- This is a complete 24X7 monitoring, remediation, maintenance, and management solution. On a best effort basis, Zenith engineers monitor and troubleshoot server problems based on alerts and early warning information received from the SAAZ software as well as troubleshooting requests received from the IT service provider. Remote server care covers the following:
* 24X7 monitoring and troubleshooting(on a best effort basis)
* Antivirus Management
* Backup Management
* Patch Management
* Service Pack Installation
* Early Warning and Preventive Maintenance for:
Hardware (memory, disk, RAID, and UPS)
Microsoft Windows Server
Active Directory
Microsoft Exchange
Microsoft SQL Server
Microsoft Small Business Server
Citrix Metaframe
Antivirus
Karpel Computer Systems | 5714 S. Lindbergh Blvd. Suite 200 | St. Louis, Mo. 63123 | (314) 892-6300